Services

Our Services

At Innovative Energy Alliance Cooperative, we are committed to empowering our members through services designed to enhance operations. Our expert teams work collaboratively to deliver solutions that meat unique needs to each cooperative.

Employee Services

The Employee Service department at Innovative Energy Alliance Cooperative plays a crucial role in supporting both our cooperative and its member-cooperatives with their employment needs and fostering a thriving workforce. The dedicated personnel have expertise in ensuring that employee programs, recruitment efforts, benefits and performance functions are all designed to maximize productivity and employee satisfaction.

Key Responsibilities:

Recruitment and Employment: Our team oversees the recruitment process, ensuring that we attract and hire talented individuals who align with Innovative Energy Alliance Cooperative's values and mission. We are a group of experts in building a diverse and skilled workforce that drives our collective success.
Employee Performance: We work closely with managers to implement effective performance evaluation systems, providing guidance on professional development and performance improvement initiatives to maximize employee potential.
Benefits and Wellness Programs: Our experts administer comprehensive employee benefits and wellness programs, ensuring that our workforce enjoys a supportive and healthy work environment.
Policy and Procedure Maintenance: We maintain up-to-date policies and procedures that serve as a roadmap for day-to-day operations. This ensures that Innovative Energy Alliance Cooperative and member-cooperatives comply with all relevant reporting regulations and employment laws.

Engineering

The dedicated Engineering Department plays a crucial role in providing comprehensive support and services to our member-cooperatives. With a focus on excellence and innovation, our engineering team offers a wide range of expertise to address various challenges and requirements of our members.

Key services provided by our Engineering Department include:

System Planning: Collaborating with our member-cooperatives to develop efficient and reliable energy system plans that meet their specific needs and future growth projections.
Environmental Reviews: Conducting thorough environmental assessments and reviews to ensure compliance with regulatory standards and minimize the environmental impact of energy projects.
Transmission and Substation Design: Expertly designing transmission lines and substations to enhance grid reliability and optimize energy delivery.
Construction Coordination and Observation: Providing comprehensive oversight during the construction phase to ensure projects are executed smoothly and according to established plans.
Addressing Member Concerns: Working closely with our member-cooperatives to address various issues such as power quality, distributed energy resources, industrial applications, and other specific concerns.
GIS Services: Offering Geographic Information System (GIS) services to our member-cooperatives, providing them with high-quality map products and data visualization tools for informed decision-making.

Our Engineering Department is committed to delivering solutions that align with the unique requirements of each member-cooperative. By leveraging our expertise and embracing technological advancements, we aim to empower our members with reliable, sustainable, and innovative energy solutions that contribute to their success and the overall advancement of our cooperative network.

Finance & Accounting

The finance team is dedicated to providing our member-cooperatives with exceptional financial services that prioritize speed, accuracy, and integrity. The highly skilled team plays a critical role in supporting the efficient and sustainable operations of our member-cooperatives.

Key responsibilities of our finance team include:

Financial Overviews: Conducting comprehensive reviews of the financial operations of our member-cooperatives. These overviews help identify opportunities for improvement, cost-saving measures, and strategies to enhance overall efficiency.
Budget Preparation and Review: Collaborating with our member-cooperatives to prepare and review budgets that align with their strategic goals and financial objectives. Our team ensures that budgets are well-structured and reflect prudent financial planning.
Revenue and Expense Management: Accurately tracking and managing revenue and expenses for our member-cooperatives. This includes maintaining precise records and ensuring compliance with financial reporting requirements.
Payroll Entries: Processing payroll entries in a timely and accurate manner, guaranteeing that employees are compensated promptly and correctly.
Invoices and Account Documents: Thoroughly preparing and reviewing invoices and other financial documents to maintain financial transparency and accountability.
Financial Integrity: Upholding the highest standards of financial integrity in all financial transactions and ensuring compliance with relevant financial regulations and policies.

Information Technology

The Information Technology (IT) department is dedicated to supporting the technological needs of both our organization and our member-cooperatives. The team ensures the secure, efficient, and reliable operation of all computing systems, applications, hardware and software.

Key responsibilities of the IT team include:

System supervision and maintenance: Overseeing the implementation and ongoing maintenance of computing systems to ensure optimal performance and reliability. This includes managing hardware and software installations, updates, and troubleshooting issues.
Data security and protection: ensuring the security of all data through robust cybersecurity measures, including secure network access, data encryption, and backup systems. Our team is committed to protecting sensitive information and maintaining compliance with relevant security standards.
Technology coordination: Coordinating technology installations, upgrades, and maintenance to support the evolving needs of our member-cooperatives. This includes managing project timelines, vendor relationships, and system integrations.
Support services: Providing technical support and assistance to resolve any IT-related issues promptly and efficiently. Our team is dedicated to ensuring that all computing needs are met with minimal disruption to daily operations.
Network management: Maintaining and monitoring network systems to ensure uninterrupted connectivity and optimal performance. This includes managing network infrastructure, access controls, and troubleshooting connectivity issues.

Managerial

The management team assumes leadership of the electric cooperative as the face and voice of its employees, member-owners, and the communities it serves. The management team assists the board of directors with strategic planning and manages the future of the cooperative in an ever-changing industry. Management works closely with the cooperative's employees and focuses on securing affordable and reliable power to the member-owners.

Member Support & Communication

The dedicated communication and member support departments play a vital role in supporting our cooperatives. This department is responsible for managing a wide range of essential tasks that contribute to the overall success of our cooperative network.

Key responsibilities of the communication and member support departments include:

Member Engagement: Actively engaging with our member-cooperatives to understand their needs and provide timely assistance, fostering strong relationships and collaboration.
Information Sharing: Effectively communicating important updates, resources, and best practices to our member-cooperatives, ensuring they have access to the information they need to thrive.
Support Services: Offering responsive support to address inquiries and resolve issues, enhancing the overall experience for our member-cooperatives.
Feedback and Improvement: Gathering feedback from our member-cooperatives to identify areas for improvement and implementing strategies that enhance service delivery.
Community Building: Facilitating opportunities for collaboration and knowledge-sharing among our member-cooperatives, strengthening the cooperative network as a whole.

Regulatory & Legal

We take pride in offering a comprehensive range of regulatory and professional services to our member cooperatives and related organizations. The dedicated expert is committed to keeping our members well-informed about applicable laws and regulations while providing invaluable assistance with compliance strategies in various subject areas.

The regulatory compliance services cover the following key domains:

Accounting Compliance: Our team ensures that our member cooperatives comply with accounting standards, financial reporting requirements, and tax regulations to maintain financial transparency and integrity.
Engineering Compliance: We assist our members in adhering to engineering standards, safety protocols, and environmental regulations, ensuring the efficient and sustainable operation of energy systems.
Federal Loan Compliance: Our experts provide guidance to ensure that our member cooperatives meet the compliance requirements related to federal loans and funding programs.
Information Technology Compliance: We ensure that our members maintain the security and integrity of their information technology systems, data, and networks, in line with industry best practices and regulatory guidelines.
Insurance Compliance: Our team assists with insurance-related compliance matters, helping our members protect their assets and ensure adequate coverage.
Legal Compliance: We offer legal support and counsel to our members, ensuring that they are aware of legal obligations and providing guidance on legal matters affecting their operations.
Safety Compliance: Our experts work closely with our members to implement and maintain robust safety protocols, promoting a safe working environment for employees and the communities we serve.

Safety & Security

Safety and security are of paramount importance. The Safety and Security team work closely with our member-cooperatives to foster a culture of safety and to create a secure working environment for all employees and stakeholders.

Key responsibilities include:

Regular Trainings: Conducting comprehensive safety training programs for employees, ensuring they are well-equipped with the knowledge and skills to mitigate potential risks and hazards.
Safety Materials and Products: Providing essential safety materials, equipment, and products to our member-cooperatives, enabling them to maintain a safe workplace and adhere to industry best practices.
Security Measures: Implementing security measures to safeguard our member-cooperatives' facilities and assets against potential threats, both physical and digital.
Emergency Preparedness: Developing and implementing emergency preparedness plans, enabling swift and effective responses to unforeseen events or crises.
Safety Compliance: Assisting member-cooperatives in meeting safety compliance standards set by regulatory authorities and industry guidelines.
Incident Response: Coordinating incident response procedures and conducting thorough investigations to identify root causes and prevent future occurrences.